Benefits

• Identify which vendors to manage
• Enhance relationships with vendors
• Ensure vendor performance
• Exercise your rights
• Monitor vendor obligations
• Learn to use Key Performance Indicators (KPIs)
• Implement an effective vendor management system

The class members will engage in group Exercises to enhance learning of key takeaways.

Overview

Tired of worrying about your vendors’ performance? Concerned about contractual disagreements and products/services that don’t measure up to standards? This workshop will show you how to control your vendors and get what you pay for. You’ll learn techniques to establish and maintain a meaningful working relationship with your key vendors. And, you’ll discover how to create and utilize leverage that improves vendor performance.

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